Wednesday, April 24, 2013

www.99DollarCruise.com SCAM

99DollarCruise.com SCAM! True Review!
I keep getting questions about this $99 Cruise to the Bahamas!  One company in particular people ask about is one called www.99DollarCruise.com

It's important to find out which $99 Cruise Offers are legit, and which ones are not.  This is one I am afraid to say is the ultimate scam.


When asking if a $99 Bahamas Cruise is a fake, scam, or a scheme – the answer is – it depends on who is offering it. There are a number of companies who do offer the Cruise for $99. Some offer it for $99 per person, and some for just $99 for TWO travelers. Before we start, let’s highlight just a few things to help separate a real deal from one you should be skeptical of.

1. Can you easily contact the company? Companies or websites that display a prominent phone number and email address (& respond to inquiries within 24 hours), are more likely to be authentic than those who only provide a contact form. Companies that invest in their phone numbers or email addresses can also be a tip off – perhaps the phone number is customized to match the company offer, which requires an investment likely to be made by someone running a legit offer. On the same note – be wary of sending anyone money with a regular joeschmo@gmail.com address. A real company should offer a professional email address.  (99DollarCruise.com does not offer an email.)

2. What’s the fine print?  Every offer has fine print. Not only for the company’s benefit, but the customer too! Fine print can include important details like expiration dates, additional fees, blackout dates, and other relevant information a customer would need to know before booking!  In regard to travel offers, companies with nothing to hide will let customers know up front that they will be expected to pay port fees, government taxes or other minor fees up front, whether there are black out dates, whether there are any timeshare presentations, or other things that can heavily impact the trip. 
(99DollarCruise.com does not offer any details.)

3. Customer experience matters! First impression – what does their website tell you? Does it have good content and information? Or it the information vague? Does the site look professional with real photos & graphics? Or does it seem dated?  When you call – you should be greeted by polite, enthusiastic people, who are happy and able to answer all your questions. If you end up speaking with someone who is able to answer your questions, send you additional information, and seems relatively happy to do so, they are likely well paid at a reputable company. If you hear the radio or tv blaring in the background of someone’s home “office”, or the rep on the line can’t answer your questions, deflects or dodges them, it’s not a good sign.  
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Our first impression of this company was not good. Although they come up a lot in the search engines, we do not believe it is because they are offering a great deal, but rather because of clever SEO marketing.
 
BBB Says "Don't Do It":  This company was listed, but not rated by the BBB, although there was an “Alert!” marking for the company.   Alerts are generally there to indicate numerous complaints about a company.  The alert also stated, "The phone numbers the BBB had for this company are disconnected, and directory assistance did not have a listing for this company's address."

The Scoop: Hey, sometimes the BBB is outdated – so ignoring the above statement, we gave them a call during regular business hours and were greeted with a message that led to a free voicemail account. With no message. There was no email address listed.

Any sane person at this point would close out the site now.  But let's say you've got a little streak of crazy... 

The site offers 3 different Cruises, including a Bahamas Cruise, but does not give any detail for any cruise, except to state that it is a Caribbean Cruise from Port Canaveral or Miami. There was no detail given for cabin styles, ship name, travel dates, on board activities, or anything else a customer would find useful. 

The phone number was only visible on the contact page, and apparently leads to nowhere.
 
Shocker! You Can Still BUY This!   The only sign of life this site seemed to offer is that their “BUY NOW” button is working just fine.  So, even though you don't know what you're buying, and can't get in touch with anyone after you buy it - you can, in fact, still buy it.  Amazing.

Our Recommendation:  We would sooner recommend you Cruise through shark infested waters on a giant steak.  

Overall Grade: F- This site & company have done everything to deflect sales from start to finish. The site is dated, contact info limited, with no details to offer customers. The fact that they will still take your money is not a good sign either. We confirm this is a full fledged rip off and no one should buy from this company.

If you want a real $99 Cruise Offer - check out this offer here.  
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